What is the new version of the CSV?
The Zip merchant team is continuously working to improve the experiences of our partners. As part of this ongoing effort, we have released a new and updated version of the CSV (V2).
Why are we rolling out V2?
We are aware that V1 has some limitations, which has caused confusion for some of our merchant partners. V2 of the merchant portal export will help resolve some legacy reconciliation issues and create more consistency with reporting. Moving forward, our merchant partners will have access to both versions.
Who will have access to V2?
All US based merchants for now. We will be rolling out the updated CSV to additional regions shortly.
Where can this new version of the merchant export be found?
V2 of the CSV can be found in the ‘Transactions’ tab of the merchant portal. To download the updated CSV, click the ‘Download CSV’ button and select ‘Updated CSV’ (please see the example below).
What are the differences between V1 and V2?
In version 1, all transactions that have occurred on a given day (regardless of their type), are combined into one row. For example,
In version 2, all transaction types (Confirm, Void, Capture, Refund) and any relevant fees, will be reflected on their own row. In other words,
In version 1, some transactions will appear as blank:
In version 2, these transaction types will be populated.